When you’ve used your Whitby Hand Warmer time and time again to keep those hands toasty, you can purchase a replacement burner, so you never have to be without it.
Christmas Delivery
The Wild & Moor office will be closed from Tuesday 24th December 2024 until Thursday 2nd January 2025.
Any orders placed after 10:00AM on 24th December 2024 will be dispatched when we return from our Christmas break on 2nd January 2025 at 8:00AM.
Order in stock items by the following dates to receive your order(s) in time for Christmas*
Mainland UK
- Order in stock items by 3:00PM, Friday 20th December
Scottish Highlands & Islands
- Order in stock items by 3:00PM, Monday 16th December
Northern Ireland, Republic of Ireland, Europe & International
- Order in stock items by 3:00PM, Monday 9th December
*All orders are shipped to arrive in time for Christmas in line with the timescales provided by our courier(s) - please note that this is not a guaranteed service during the busy Christmas period so we recommend ordering as soon as possible to avoid disappointment.
Order by 3pm for same working day dispatch on in stock items, orders placed after 3pm will be dispatched on the next working day (Monday to Friday).
Free Royal Mail Tracked 48 Delivery on UK orders over £40
Free Royal Mail Tracked 24 Delivery on UK orders over £99
During UK public bank holidays the Wild & Moor office and warehouse is closed, orders placed on a UK public bank holiday will be dispatched on the next working day (Monday to Friday).
Please do check that the item is not marked as "out of stock", "custom-made to order", "pre-order" or "available to backorder" if you are expecting your item to be dispatched on the same working day that you placed your order.
If your order contains "pre-order" or "available to backorder" items we will ship your complete order once all items become available unless notified otherwise.
Mainland UK
Delivery Service | Timescale (estimated) | Price |
Royal Mail Tracked 48 | Two to three working days | £3.95 (Free on orders over £40) |
Royal Mail Tracked 24 | One to two working days |
£4.95 (Free on orders over £99) £2.95 for Large Letter |
DPD Courier Next Working Day | Next working day | £7.95 |
DPD Courier Saturday | Delivery on Saturday | £13.95 |
DPD Courier Sunday | Delivery on Sunday | £13.95 |
Scotland & Scottish Highlands
Delivery Service | Timescale (estimated) | Price |
Royal Mail Tracked 48 | Two to three working days | £3.95 (Free on orders over £40) |
Royal Mail Tracked 24 | One to two working days |
£4.95 (Free on orders over £99) £2.95 for Large Letter |
DPD Courier Two Working Day | Two working days | £13.95 |
Northern Ireland
Due to new GPSR regulations EU and Northern Ireland shipping options will be temporarily disabled on our website until we have the appropriate measures in place - for more information see Delivery to the EU and Northern Ireland.
Delivery Service | Timescale (estimated) | Price |
Royal Mail Tracked 48 | Two to three working days | £3.95 (Free on orders over £40) |
Royal Mail Tracked 24 | One to two working days |
£4.95 (Free on orders over £99) £2.95 for Large Letter |
DPD Courier Two Working Day | Two working days | £15.95 |
Republic of Ireland
Due to new GPSR regulations EU and Northern Ireland shipping options will be temporarily disabled on our website until we have the appropriate measures in place - for more information see Delivery to the EU and Northern Ireland.
Delivery Service | Timescale (estimated) | Price |
Royal Mail Tracked | Two to five working days | £10.95 |
DPD Courier Two Working Day | Two working days | £15.95 |
Channel Islands & Isle of Man
Delivery Service | Timescale (estimated) | Price |
Royal Mail Tracked 48 | Two to three working days | £3.95 |
Royal Mail Tracked 24 | One to two working days |
£4.95 £2.95 for Large Letter |
DPD Courier Two Working Day | Two working days | £19.95 |
Europe
Due to new GPSR regulations EU and Northern Ireland shipping options will be temporarily disabled on our website until we have the appropriate measures in place - for more information see Delivery to the EU and Northern Ireland.
Delivery Service | Timescale (estimated) | Price |
Royal Mail Tracked | Five to seven working days | £13.95 |
International
Delivery Service | Timescale (estimated) | Price |
Royal Mail Tracked | Five to fifteen working days | £15.95 |
Customs and duty may be payable on orders shipped from us in the UK to European & International destinations depending on order value and contents, any fees will be calculated upon import to your country by the courier.
All orders are shipped to arrive within the time frame estimated above after your order has been dispatched, however please note that this is not a guaranteed service and during unexpected circumstances delays can happen with the courier(s) - we can only apologise for any inconveniences caused.
If you do see that your order is delayed by the courier please do make sure to get in touch and we will be more than happy to help resolve this as quickly as possible.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.